Translation: from english

mystery shopping

Look at other dictionaries:

  • mystery shopping — ˌmystery ˈshopping ; noun uncountable • Today, mystery shopping is primarily used by businesses to measure their customer service. Main entry: ↑mystery shopperderived …   Useful english dictionary

  • mystery shopping — UK US noun [U] COMMERCE ► the activity of pretending to be a normal customer when you are employed by a company to check how its products or services are being sold: »Many large chain stores, restaurants, hotels and banks engage in mystery… …   Financial and business terms

  • Mystery Shopping — Bezugsrahmen Mystery Shopping Unter Mystery Shopping bzw. Testkauf werden im allgemeinen Verfahren zur Erhebung von Dienstleistungsqualität subsumiert, bei denen geschulte Beobachter, sogenannte Testkäufer, als normale Kunden auftreten und reale… …   Deutsch Wikipedia

  • Mystery shopping — Marketing Key concepts Product marketing · Pricing …   Wikipedia

  • Mystery shopping — El mystery shopping o Cliente misterioso es una técnica utilizada por las empresas para evaluar y medir la calidad en la atención al cliente. Los mystery shoppers actúan como clientes comunes que realizan una compra o consumen un servicio y luego …   Wikipedia Español

  • mystery shopping — Mktg the use of employees or agents to visit a store or use a service anonymously and assess its quality. Mystery shopping is used to assess such factors as the quality of customer service, including general and technical efficiency, and… …   The ultimate business dictionary

  • MYSTERY SHOPPING — [англ. метод «таинственного покупателя», или метод «инсценированной покупки»] метод оценки условий торговли, качества торгового обслуживания, сильных и слабых сторон работы персонала компании продавца с помощью покупок, совершаемых специалистами… …   Маркетинг. Большой толковый словарь

  • mystery shopping — /ˈmɪstri ʃɒpɪŋ/ (say mistree shoping) noun a tool used by retailers, service providers, etc., to test the quality of their products and services by analysing the reports of researchers who have posed as normal customers. –mystery shopper, noun …   Australian English dictionary

  • mystery shopping — / mɪst(ə)ri ˌʃɒpɪŋ/ noun shopping done by anonymous employees of a market research company to test staff reactions, etc …   Marketing dictionary in english

  • mystery shopper — noun An undercover researcher who poses as a customer in order to evaluate shops, restaurants, etc • • • Main Entry: ↑mystery * * * ˌmystery ˈshopper 7 [mystery shopper mystery shopping] noun …   Useful english dictionary

  • Mystery Check — Die Artikel Servicetest und Mystery Shopping überschneiden sich thematisch. Hilf mit, die Artikel besser voneinander abzugrenzen oder zu vereinigen. Beteilige dich dazu an der Diskussion über diese Überschneidungen. Bitte entferne diesen Baustein …   Deutsch Wikipedia

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